FAQ

When can I collect my order if I have opted for pick up?

You may select the preferred pick up date upon completing your purchase. The earliest date for pick up is 3 days upon order date.

When will my orders be delivered?

You may select your preferred delivery date and time slot upon completing your purchase. The earliest delivery date is 3 days upon placing order.

Why am I still charged shipping fees when my orders are over $80SGD?

For orders including fresh juices and nut milk, special handling is required by the logistics team. Thus, only orders above $80SGD excluding nut milk and juices come with free shipping.

I need my orders very urgently for my detox, am I able to get it delivered or collected now after purchasing?

Do contact +65 31385111 to speak with our Client Care Support Team to assist you on this urgent request.

Is retail website membership the same as revival membership?

The membership on the retail website and the revival membership are 2 separate memberships.

How can I make payment via paynow?

You may make payment via paynow to our company number 201616458K - Farmz Pte Ltd. Once you have done so, please send the screenshot of the receipt to our Client Care Support Team at +65 31385111.

How long can I keep the product, especially bread that I've bought?

The storage instruction is in each of the product page. Please follow the instruction given to ensure freshness of the product upon consuming it. If you are unsure, do contact us for further clarification.